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 CRM Solution Architect

Job Location :

Northeast ,  Northeast

Employment Type :

Full Time

No. of Openings :

2

Experience Required :

5 - 10 years

Degree Required :

4 Year Degree

Travel Required :

Road warrior

Job Description :

The Marketing & Customer Intelligence solution (within the CRM Practice) focuses on the use of customer data to provide differentiated responses to an organization’s existing or proposed customer base. Our service area provides: Analytics and analytical models that enable the appropriate actions to be identified; Business processes-- and the technology required to support them--that make use of the analytics; Organization and training required to operate the new business processes; Data required to deliver the analytics and business processes. This service area offers the following: BI & Customer Analytics Strategy, Campaign Management Vision, BI and Analytics Implementation, Campaign Management Implementation and Customer Data Warehouse and Data Mining. Client Benefits include: Increased effectiveness of targeting & segmentation to optimize “marketing spend”; Drive a tighter ROI and provide a measurable payback on marketing campaigns; Adopt new processes & technologies to reduce campaign cycle times and costs; Increased level of understanding and tracking customer profitability and customer behaviors.

The M&CI service area (CRM Practice / Communications Industry) is currently seeking Solution Architects experienced with end-to-end CRM processes and Very Large Data Base (VLDB) expertise as well as large multi-channel analytical and operational CRM business intelligence and campaign management solutions. Big 5 or equivalent consulting experience required. 100% travel.

Candidate Must Have :

 

·        VLDB Expertise

·        Min 4 years exp with end-to-end CRM processes

·        Exp creating large multi-channel analytical and operational CRM business intelligence and campaign management solutiions

·        Data warehousing/business intelligence expertise

·        Big 5 consulting exp

 

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